James provides his clients with a truly personal service, creating an enjoyable experience of designing and creating bespoke jewellery.
Along the journey you will share your ideas, dreams and aspirations with James so he can use his skills, knowledge and enthusiasm to create your perfect piece.
A typical client journey involves...
Once you have contacted James, James will arrange a time to meet with you at your home (for local Hertfordshire clients), at his workshop in Hertfordshire or at a convenient meeting place in London.
Or, you could have your initial consultation over the phone or Skype – James will work with you in a way that suits your lifestyle.
It is helpful for James to have an initial view of your ideas before you meet. This might involve sending in a short description or example images of what you like.
At this stage it is IMPORTANT to confirm the date that you require your bespoke piece for. James will work with you to reach a final design (typically 1-2 weeks) then you relax while your jewellery is made. However, clients must allow four weeks (after the final design is agreed) for production.
If you’re buying for yourself or as a couple, James will take your measurements. If you are buying as a surprise, you could bring an existing piece of the person’s jewellery or talk to James about his tricks for determining a person's ring size! If not, James will work to average sizes which can be altered once the surprise has been revealed.
At your consultation James will explore: design ideas, different metals, stone options and different stone gradings with you – all in line with the amount you’re hoping to spend.
James will draw your design using the latest Computer Aided Design (CAD) technology to create a photo realistic image and a quote for your piece. If there are changes to be made, James will send you a revised image and updated quote.
If you require your piece to match an existing piece of jewellery, or you'd like to check dimensions, James can create a 3D prototype of your design. Whilst this will be in a green resin, it allows clients to try the piece for fit and comfort. James offers this at a small additional charge that is deducted from the final invoice.
Your jewellery will then go into production once a 50% deposit has been paid.
As soon as the deposit payment is made James will get to work on creating you piece of jewellery.
The first stage is to add support to the design ready for 3d printing. This is for two reasons the first being so it prints properly and the second reason is that these point as also where the metal will be poured into. they can also be called sprue points.
Having previously worked as a Jewellery caster I have experience of where these need to be placed to get a good casting and also allow the excess metal to be removed easily when it comes to the bench.
This file is then placed on the 3d printer and allowed to do its thing.
The components are then cleaned up and cured before being cast into the desired metal.
Each piece then goes onto the jewellers bench to have the sprues removed. They are all carefully finished, to remove all imperfections and casting marks. At this stage any hand made sections will be added and we'll work through the design to make sure every element is perfect.
The ring is then pre-polished to get in to every nock and cranny before being assembled.
When the ring has been assembled it will be checked over again to make sure everything is perfect before the ring is passed on to the gemstone setter. I use one of the top setters in the country (if not the world). He has worked on world renowned jewellery and his finish is second to none.
After this stage your piece is almost completed its just ready for a final check over, polish and a trip to the assay office to have the quality of the metal assured and the hall marks applied. If you are having engraving. This is usually created at this stage.
After one final check over your commission is ready for collection. The production stage usually takes 4 weeks but can take a little longer than this depending on the complexity of the piece of jewellery.